AI Use Case Anatomy: Input, Output, and AI's Role for Engineers

Anatomy of an AI Use Case

The video introduces the core concept of understanding the 'anatomy' of any AI use case, whether it's a chat, workflow, or agent, by focusing on three key elements: input, AI's role, and output.

Prioritizing Input and Output

The speaker explains that the first step is to define the input and output, specifically their format and location, before even considering what the AI will do. This foundational step is crucial for successful AI implementation.

Defining Input: Format & Location

Examples are given for input format (raw text, PDF, spreadsheet, image, digital file) and location (OneDrive, CRM, internet, desktop) to illustrate the specificity required for effective AI interaction.

Defining Output: Format & Location

The discussion shifts to defining the output, again emphasizing format (raw text, file creation, action in CRM, image) and location (chat, CRM, email, Slack/Teams) to ensure AI delivers desired results.

AI's Role, Steps, and Tools

After input and output are defined, the video covers AI's role (overall job), steps (human-like, one command per step), and necessary tools (web search, CRM access, code execution) to accomplish the task.

Practical AI Use Case Examples

Several practical examples are provided, demonstrating how defining input (PDF, spreadsheet, OneDrive, raw text) and desired output (summary, new spreadsheet, image, file) dictates the AI's function and required tools.