6-7 Emails Per Appointment → Zero: The AI Scheduling Fix
LesserEvil cut 6-7 emails per dock appointment to zero by implementing Conduit's AI self-scheduling—a tool they discovered on this very podcast. The logistics team now spends zero time on broker back-and-forth, freeing them to optimize actual warehouse flow instead of managing an inbox.
“We see this pattern constantly—skilled logistics staff buried in administrative ping-pong instead of optimizing flow. At 6-7 emails per appointment and even 20 appointments per week, that's 120+ emails eliminated. The real win isn't the tool—it's leadership that heard about Conduit, implemented it in months, and measured the time recovery.”

LesserEvil cut 6-7 emails per dock appointment to zero by implementing Conduit's AI self-scheduling—a tool they discovered on this very podcast. The logistics team now spends zero time on broker back-and-forth, freeing them to optimize actual warehouse flow instead of managing an inbox.
From the Source
"It ended up being like every appointment was like six or seven emails just to get it set. Now we can use Conduit. We can use the AI feature in Conduit to have the broker schedule their own appointments. That has allowed us to free up the logistics team to do other things."
— Warehouse Leadership Lessons from LesserEvil
Key Takeaways
- 01Every dock appointment required 6-7 emails of back-and-forth before AI scheduling
- 02Conduit's AI feature lets brokers self-schedule—no staff involvement required
- 03Logistics team reallocated from email management to higher-value flow optimization
- 048 months of proven use—this isn't a pilot, it's operational
- 05Discovery-to-deployment happened because leadership listens to podcasts and acts fast
Watch the Source
Warehouse Leadership Lessons from LesserEvil
Source
Warehouse Leadership Lessons from LesserEvil
Video embedded above — watch without leaving the site
Extracted and verified via Adversarial AI Pipeline
// RELATED SOLUTIONS
Get the IE.AI Weekly Brief
Top 3 AI-distilled industrial engineering insights, every Sunday. No fluff.
No spam. Unsubscribe anytime with one click.